2015 electricity supplier business needs to grasp the key trends of the five

e-commerce now seems to have become a synonym for twenty-first Century, at the same time, the modern electronic commerce regardless of the speed of development is good, or the entire scale of development or are in fact very commendable, so, in the electricity supplier should grasp what five big advantage?

to the electronic commerce industry, 2014 is a milepost meaning for a year, because last year the global electricity supplier sales reached a record $1 trillion and 300 billion. Alibaba has become the world’s largest IPO company, the vast majority of U.S. consumers have been accustomed to online purchase products. It is no exaggeration to say that last year can be described as the electricity supplier of the year.

this year, perhaps electricity suppliers will strive for further improvement, because the expected growth rate will reach 6.4% of global electricity supplier. In order to achieve this goal, many e-commerce companies are trying to improve their customer experience, as much as possible to reduce the friction between merchants and customers, driving and supporting sales growth.

1, the implementation of more responsive design

responsive design emphasizes the seamless user interface and experience, by changing the size, mobile graphics and page roller help users more convenient to read and navigate content. But as of now, only 9% of the electricity supplier website using a responsive design, of course, with the changes in user behavior, there will be more electricity providers to choose this mobile site design. The advantage of responsive design is that it can improve website traffic, improve customer satisfaction, and bring higher customer conversion rate.

2, online support

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